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Well, I got a faster response from customer service than I expected.
"Thank you for your email regarding the quality of the text in your
Barnes & Noble eBook, "Influencer". Please accept our sincere apologies
for any inconvenience this may have caused.
Because this file is provided by the publisher, we are forwarding your
feedback to them for review. You can change the Font and Size format for
your ebook display, but unfortunately, you cannot change the centered
text to left justified, as the format is the way the publisher has
presented it.
As stated on our website, Barnes & Noble eBooks cannot be returned and
are non-refundable once they have been downloaded to a computer or
device. Our records show that your eBook was successfully downloaded
after purchase."
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