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Old 11-26-2019, 02:50 PM   #1
latepaul
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Posts: 1,259
Karma: 10203040
Join Date: Dec 2011
Device: a variety (mostly kindles and kobos)
Device not detected - Bookeen Diva HD

Here's the device debug log:

Spoiler:

Code:
calibre 4.4 [64bit]  embedded-python: True is64bit: True
Windows-10-10.0.19030-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19030')
Python 2.7.16+
Windows: ('10', '10.0.19030', 'SP0', u'Multiprocessor Free')
Interface language: en_GB
Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (1, 24, 0) && DeDRM (6, 6, 3) && Package KFX (from KFX Input) (1, 24, 0) && KFX metadata reader (from KFX Input) (1, 24, 0) && KFX Input (1, 24, 0) && Overdrive Link (2, 36, 1) && Goodreads Sync (1, 12, 1) && Reading List (1, 6, 6) && Count Pages (1, 9, 0) && Set KFX metadata (from KFX Output) (1, 34, 0) && KFX Output (1, 34, 0) && KePub Output (3, 1, 3) && Kobo Utilities (2, 9, 0) && Overdrive Link* (2, 36, 1)
USB devices on system:
(USBDevice(vendor_id=0x17ef product_id=0x3062 bcd=0x3101 devid=usb\vid_17ef&pid_3062&rev_3101 devinst=3),
 USBDevice(vendor_id=0x17ef product_id=0x101f bcd=0x5000 devid=usb\vid_17ef&pid_101f&rev_5000 devinst=4),
 USBDevice(vendor_id=0x8087 product_id=0x29 bcd=0x1 devid=usb\vid_8087&pid_0029&rev_0001 devinst=5),
 USBDevice(vendor_id=0x17ef product_id=0x3060 bcd=0x0 devid=usb\vid_17ef&pid_3060&rev_0000&mi_01 devinst=6),
 USBDevice(vendor_id=0x17ef product_id=0x3060 bcd=0x0 devid=usb\vid_17ef&pid_3060&rev_0000&mi_00 devinst=7),
 USBDevice(vendor_id=0xc45 product_id=0x6723 bcd=0x8008 devid=usb\vid_0c45&pid_6723&rev_8008&mi_00 devinst=8),
 USBDevice(vendor_id=0x45e product_id=0x7b2 bcd=0x704 devid=usb\vid_045e&pid_07b2&rev_0704&mi_02 devinst=9),
 USBDevice(vendor_id=0x45e product_id=0x7b2 bcd=0x704 devid=usb\vid_045e&pid_07b2&rev_0704&mi_01 devinst=10),
 USBDevice(vendor_id=0x17ef product_id=0x3060 bcd=0x0 devid=usb\vid_17ef&pid_3060&rev_0000 devinst=11),
 USBDevice(vendor_id=0x17ef product_id=0x1021 bcd=0x3299 devid=usb\vid_17ef&pid_1021&rev_3299 devinst=12),
 USBDevice(vendor_id=0x27c6 product_id=0x5385 bcd=0x100 devid=usb\vid_27c6&pid_5385&rev_0100&mi_00 devinst=13),
 USBDevice(vendor_id=0x45e product_id=0x7b2 bcd=0x704 devid=usb\vid_045e&pid_07b2&rev_0704&mi_00 devinst=14),
 USBDevice(vendor_id=0x17ef product_id=0x3063 bcd=0x902 devid=usb\vid_17ef&pid_3063&rev_0902&mi_03 devinst=15),
 USBDevice(vendor_id=0x17ef product_id=0x1025 bcd=0x5000 devid=usb\vid_17ef&pid_1025&rev_5000 devinst=16),
 USBDevice(vendor_id=0xc45 product_id=0x6723 bcd=0x8008 devid=usb\vid_0c45&pid_6723&rev_8008 devinst=17),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid15d4&rev0002 devinst=18),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid02ed&rev0000 devinst=19),
 USBDevice(vendor_id=0x1d6b product_id=0x104 bcd=0x100 devid=usb\vid_1d6b&pid_0104&rev_0100 devinst=20),
 USBDevice(vendor_id=0x17ef product_id=0x3063 bcd=0x902 devid=usb\vid_17ef&pid_3063&rev_0902 devinst=21),
 USBDevice(vendor_id=0x461 product_id=0x10 bcd=0x110 devid=usb\vid_0461&pid_0010&rev_0110&mi_00 devinst=22),
 USBDevice(vendor_id=0xbc2 product_id=0xa013 bcd=0x100 devid=usb\vid_0bc2&pid_a013&rev_0100 devinst=23),
 USBDevice(vendor_id=0x45e product_id=0x7b2 bcd=0x704 devid=usb\vid_045e&pid_07b2&rev_0704 devinst=24),
 USBDevice(vendor_id=0x17ef product_id=0x1026 bcd=0x5000 devid=usb\vid_17ef&pid_1026&rev_5000 devinst=25),
 USBDevice(vendor_id=0x1d6b product_id=0x104 bcd=0x100 devid=usb\vid_1d6b&pid_0104&rev_0100&mi_01 devinst=26),
 USBDevice(vendor_id=0x1d6b product_id=0x104 bcd=0x100 devid=usb\vid_1d6b&pid_0104&rev_0100&mi_00 devinst=27),
 USBDevice(vendor_id=0x17ef product_id=0x3063 bcd=0x902 devid=usb\vid_17ef&pid_3063&rev_0902&mi_00 devinst=28),
 USBDevice(vendor_id=0x461 product_id=0x10 bcd=0x110 devid=usb\vid_0461&pid_0010&rev_0110 devinst=29),
 USBDevice(vendor_id=0x461 product_id=0x10 bcd=0x110 devid=usb\vid_0461&pid_0010&rev_0110&mi_01 devinst=30),
 USBDevice(vendor_id=0x27c6 product_id=0x5385 bcd=0x100 devid=usb\vid_27c6&pid_5385&rev_0100 devinst=31),
 USBDevice(vendor_id=0x17ef product_id=0x1020 bcd=0x5000 devid=usb\vid_17ef&pid_1020&rev_5000 devinst=32))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_linux&prod_file-stor_gadget&rev_0409#9&73980b2&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
 u'\\\\?\\swd#wpdbusenum#{febfa381-05a0-11ea-aec7-04ed332df5ef}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found
 
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{4CD4194F-47B5-498A-BB06-B0077BDE271C}': [{'addr': u'172.21.112.1', 'broadcast': u'172.21.127.255', 'netmask': u'255.255.240.0'}], u'{E9BFFC9B-9E8F-4750-BBEE-1B926C0A334C}': [{'addr': u'192.168.1.68', 'broadcast': u'192.168.1.255', 'netmask': u'255.255.255.0'}], u'{627677E6-D51C-4AA5-9EE2-7A9FF5EE6C5E}': [{'addr': u'172.22.160.1', 'broadcast': u'172.22.175.255', 'netmask': u'255.255.240.0'}], u'{9A4F12ED-059D-11EA-AEC1-806E6F6E6963}': [{'addr': u'127.0.0.1', 'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0'}]}
No device is connected
 
Looking for devices...
 
Devices possibly connected: None


Thanks
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