Quote:
Originally Posted by af716075
Wrote them an email, and got an utterly worthless reply. The suggestion by the CSR in the email was one I had already tried, which she would have known if she had bothered to read my (detailed) email...
There phone support might be good, but written communication is severely lacking.
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I believe emails are automated and no one actualy writes them. But from personal experience humans on the phone are great.