Wow- Im amazed the Croatian one got there before yours John. If yours has the sun issue we'll get you a new one.
The SD cards are coming separate. They were mailed to each of you by me as soon as I found out they had not gone with the devices.
Delta Tango- Im sorry yours has the issue. I did not have a good understanding of it until reading your post here. I have had one other person have this issue- After i personally checked the Boox. I misunderstood and booted it while heading outside then let it sit for awhile with no issue.
If you find you can't live with it we'll find a way to limit the cost of a getting you a new one. maybe i can work a deal with one of the European resellers to swap it out.
I was just told earlier today that they believe the source of the issue is one particular component from a certain supplier and not the display. And not the whole batch of components but a "small" amount. Onyx is working on a software fix for effected devices. All the newest ones going forward have a hardware fix.
|