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I'm on 2.3.3 and was asked to monitor for a week to see if I could find a pattern to the freezes. I did ask about whether I should do a factory reset but was told it was unlikely to help so have not done so yet.
CS is dumbfounded as to why a search takes so long.
I have no hacks on it.
The lady I spoke to said she'll ask around and get back to me. I got the impression they'd replace this device for me as well if it can't be figured out but that isn't a great solution to me; I live in Malaysia and bought my DX at the launch so it's not an international version, therefore they cannot ship a replacement to an address outside of the U.S. It'd also cost me more than a little to ship my current unit back to the U.S.
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