MobileRead Forums - View Single Post

Stephen Dedalus · 05-02-2011, 04:14 PM

Just FYI on this situation:

I got through to the Kobo tech support people. They were very nice as they walked me through a couple more factory-reset attempts, to no avail. Happily, they offered to replace the device with a new one.

I am hopeful that ereader #2 lasts a bit longer.

Thanks again for your help.

05-02-2011, 04:14 PM	#16
Stephen Dedalus Junior Member Posts: 9 Karma: 10 Join Date: Apr 2011 Device: Shift3 Lookbook	Just FYI on this situation: I got through to the Kobo tech support people. They were very nice as they walked me through a couple more factory-reset attempts, to no avail. Happily, they offered to replace the device with a new one. I am hopeful that ereader #2 lasts a bit longer. Thanks again for your help.