[beezle]

Well I guess I know where we stand on the firmware update. Sony really does
suck when it comes to product support (and not just ebook). For those who claim
they owe us nothing - it is common practice in the computer & related
industry to release firmware updates for fix known bugs and to add/improve
existing features. Heck even the car companies do this with bugs.


I'm lucky in that my reader was a gift so I won't be too upset. I swore off
buying Sony products in 1999 and nothing I've encountered with this device
has changed my mind. Its a shame as Sony can be innovative.. but then they
drop the ball and hose their existing customers on top of it.