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A cracked screen I could understand (they're really fragile and thus it just happens), and there is little other reason why a screen would stop working.
The repair cost on the other hand is a bad joke. As is $120 for a technician to determine the screen is cracked, because that takes like 5 minutes since all you have to do is open the device and look at the screen from the back - and that only if it doesn't show a distinctive error pattern from the front anyway.
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