Quote:
Originally Posted by Sunlite
If I remember correctly, one Smashword official once said in a thread around here, that they are working on accepting epub directly. It is just not a high priority for them.
Of course not all authors can produce perfect epub files, but there are a lot of authors coming here with questions about broken Word files that do not pass the meatgrinder. So creating well styled Word files is not a skill known by all authors either.
No one ever said it has to be an either-or situation. Just because Smashword starts to accept epubs does not mean they have to stop accepting Word files.
In my opinion they would do good to open up to accept epub. That way all those authors that can't reach the other outlets, because of not living in the US, got a chance to provide their readers with beautiful ebooks. Whether they create them their selves or let others create them is another question.
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I do not think anyone in this thread has suggested they drop MS Word support. My point was that by ADDING the EPub they are increasing complexity of their tools, which will increase their costs of maintaining the tools. It will also increase the support load on their staff which is already unable to keep up with the current load.
They have to decide that if treating the edge cases is worth that cost, and it seems that so far they have decided its not.
As customer, I am all for flexibility, but I can see the wisdom in not doing it.