Quote:
Originally Posted by coplate
It is probably worth trying regular customer service, and just telling them your symptoms, of using the wrong update, without mentiontinng anything you have done here.
It's possible that they can do a replacement of the manga model, even if they ship it from japan to you, the worst they can say is no, and you are just out about 15 minutes in their chat or on the phone. Best case is they ship you a new one form Japan, and you don't have to do anything.
You could say something like, "I bought it on vacation, but I'm back in the US now ( or wherever you are )"
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OK. This morning I contacted them and got a new one... But still need to get it shipped to China.