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Looks like it's really a hardware problem.
It's been more than a week and the light just stays green. I was thinking I'd have to open the case and disconnect the battery and then if that did not work I'd be out of luck. Since I only had the device a few weeks I wrote to the supplier and they agreed to exchange it for a working one. Boy am I glad I wrote to them first! I guess I'm going to have to learn to look on the bright side.
Eyore
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