Thread: Kobo ereader is frozen
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Old 07-05-2012, 12:54 AM   #5
The Terminator
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Posts: 2,552
Karma: 37638420
Join Date: Nov 2010
Location: Vancouver Island Canada
Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)
Quote:
Originally Posted by Molyneaux View Post
I have just contacted the Kobo help line and have been told that the warranty for the product has expired and therefore there is nothing that can be done other than to purchase a refurbished product at Walmart or Best Buy! This product has seen limited use and after checking with several other forums it appears I too own a lovely paperweight! Will NOT sink more money into product and will be back to purchasing books....VERY DISAPPOINTED!
If the paperclip reset hasn't worked, you can FORCE a factory reset by holding a combination of buttons. Maybe someone can clarify which buttons because I don't remember, it might be middle D-pad button and power button, or home and power.
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