Yes, she's a quite delicious monster. I think my favourite comment about her is where Fanny was "practising her steps about the drawing-room as long as she could be safe from the notice of her Aunt Norris, who was entirely taken up in fresh arranging and injuring the noble fire which the butler had prepared."
You can imagine Jane Austen at various social gatherings sitting and observing people, making mental notes for future use! Because Mrs Norris is a fully rounded, believable character, and not in any way a caricature, I think.
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