Quote:
Originally Posted by junkml
What I had to do was register on sonystyle. After that I was able to go through the firmware upgrade steps and everything worked. So yes, I had to register myself on sonystyle, and log in, then the process worked for me.
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Well, I had to call Sony. Luckily, the woman I spoke with knew exactly what I was talking about, and she put in the request to UPS to send me a new shipping label. I won't believe that worked until the label is actually emailed to me, but at least their customer service reps seem to have been informed about the upgrade now!