Quote:
Originally Posted by grvthang
I searched the forum, and I haven't seen this issue brought up, and I wonder if I'm not alone:
I have had my KF since the day of release, and I've used it just about daily since then. I've never had any issues with charging or battery life. Last night, I picked my Fire up and saw that the battery was at 7%, even though I had it plugged into the charger for several hours. I checked and saw that, although it was plugged in, it wasn't charging. I tried a different charger and it still wouldn't charge, so the issue wasn't the charger.
The charging port in the KF isn't loose, but there's a decent amount of 'play' in the micro usb plug when it's plugged into the port, so I started holding the plug in different directions. I found that the unit would only charge if I angle the plug upwards as far as it can go. Plugged straight in, it won't charge.
I called Amazon customer support, and they're sending me a replacement, which is great, but I wonder if others have had this issue?
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I've always had to wriggle mine to get it to charge. I have heard it mentioned before but perhaps not here.