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Old 03-07-2018, 09:29 PM   #1
jessicle
Junior Member
jessicle began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Mar 2018
Location: Auckland, New Zealand
Device: Kobo Glo, Kobo Glo HD
Unhappy Kobo Glo stuck in factory reset loop

Hi guys,
My Kobo Glo (not HD) is stuck in a loop of "Critical error: Factory reset your reader" Both the tick and x lead to the same critical error screen. I have no idea what to do and have no experience with reimaging or anything, so would really love any suggestions in layman's terms. Thanks so much!
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