Thread: "Wonderful" Kobo Customer Service
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Old 09-27-2012, 12:23 PM   #17
guma
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Posts: 93
Karma: 473808
Join Date: Jul 2012
Device: kobo touch
Quote:
Originally Posted by JD Gumby View Post
Sounds like your attitude might be the biggest problem, if you were anywhere near this bad with them. Hint: treating customer service employees with a little more common courtesy and basic respect will get you a lot further. An attitude like you've shown only makes people obstinate.
https://www2.mobileread.com/i/smiliesadd1/smack.gif

Yeah ... sure. As a good customer you'd better apologize for buying a flawed product and then causing trouble by contacting customer service. It's always your duty to make the seller happy ....
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