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An unfortunate coincidence but I have the same issue. My touch screen is completely unresponsive but it did not coincide with update. It simply froze and would not "unfreeze" after both types of resets. Cannot select English as language. I have contacted Kobo and am waiting on their response. Also, Kobo desktop no longer recognizes the device. Slightly miffed with the Aura because I really liked it, especially compared to old Kobo Touch.
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