MobileRead Forums - View Single Post - Purchased books not showing up after syncing

peachykeen · 09-03-2010, 11:03 AM

I emailed KOBO about the problems, tried their suggestions to no avail.
They then sent me out a prepaid package to I could courier the KOBO back to them and sent me out a new KOBO within 2 days.

The new reader works just fine, I am very happy. I didn't need a receipt or anything, I guess since it is a relatively new product, it isn't more than a few months old at the most.

09-03-2010, 11:03 AM	#9
peachykeen Junior Member Posts: 4 Karma: 10 Join Date: Aug 2010 Device: KOBO	Thanks everyone I emailed KOBO about the problems, tried their suggestions to no avail. They then sent me out a prepaid package to I could courier the KOBO back to them and sent me out a new KOBO within 2 days. The new reader works just fine, I am very happy. I didn't need a receipt or anything, I guess since it is a relatively new product, it isn't more than a few months old at the most.