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Wow- that's a very cheap bit of software - fantastic! I might give it a try out of curiosity. I use Aimersoft Video Converter Ultimate which does everything you said, profiles, great support etc. It also has tools for basic video editing (crop, enhance color and so on) and you can convert video to mp3 (youTube), capture a streaming movie etc. but it costs $60. I've used it for several years.
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