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No, even in this case you're not entitled. You may be lucky that the seller or Pocketbook show goodwill but you have no right. And the meanest thing is that a broken screen may take some time to show. So it may be that you unpack an obviously not broken reader, treat him like a raw egg, but after some days the breakage - that occured in the factory or during transport - will show. Unfortunately you have no right to claim an replacement.
This is one of the things where the Amazon customer support excels.
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