Firmware on all of mine is 5.2.0
I just realized that the ones I have all start with B01B, new and old. Hmm.
So, here's my newest update. Andrew will send me a replacement, and he wants me to send the latest defective one in for investigation. I wonder if it is because of the smudges under the screen or the dead pixel type issues. Something about this unit piqued their interest. While I was talking to him, I noticed that the smudges are not only along the bottom, they seem to be underneath the entire screen. You notice them on black, so that's why I had not seen them before. The crazy thing is that despite its issues, this is the one I would have held on to as my second unit because of its crisp font, if he had not agreed to a replacement. They need this one ASAP, and I would rather hold on to it until the new unit arrives, just in case the new one does not have the crisp font. Dilemma.
Anyhow, I am so grateful Andrew is always following up and is doing anything it takes to help. To me, after the disastrous first calls, Amazon completely redeemed themselves.
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