View Single Post
Old 08-13-2021, 09:51 AM   #50
Junior Member
lifeform began at the beginning.
Posts: 3
Karma: 10
Join Date: Sep 2003
Location: Singapore
Device: Tungsten C
This looks like a more updated thread, so I'm reposting here, hopefully to get some help.

My Mars was stuck at starting up and no amount of wait could get it past that stage. I searched this forum and originally followed the instructions from to troubleshoot further.

However, I'm still getting errors:

03:19:58 Test Device Start
03:19:58 Test Device Success
03:20:03 Error:RKU_Read_EX failed,err=-7
03:20:03 ERROR:ReadCapability-->RKU_ReadCapability failed,err(-4)
03:20:03 Check Chip Start
03:20:08 Error:RKU_Write failed,err=-7
03:20:08 ERROR:CheckChip-->RKU_ReadChipInfo failed,RetCode(-3)
03:20:08 Check Chip Fail
03:20:08 Command mode out

I'm using update tool v1.65 which is 64 bit:

# file upgrade_tool
upgrade_tool: ELF 64-bit LSB executable, x86-64, version 1 (GNU/Linux), statically linked, for GNU/Linux 3.2.0, BuildID[sha1]=c045033bffa8866dc148b16718d8a49be47e9ecb, with debug_info, not stripped

and with the same update image:

Hope someone can help.

lifeform is offline   Reply With Quote