I have a Kobo touch with firmware 1.9.14, but i have also tried 1.9.16 and the problem still occurs!
It keeps dropping the connection to my PC, after attempting to transfer files, some will work and then all of a sudden my computer can't find the device any more, it appears in my Computer but when I click on the icon the directory appears to be empty. I've tried different usb ports, but i don't have another cable.
edit: this has happened since the beginning, it even occurred during the original setup! could it be faulty hardware, and would it be worth getting a replacement??
The error messages i get on Calibre are:
calibre, version 0.8.33
ERROR: Error: Error communicating with device
unable to open database file
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 81, in run
File "site-packages\calibre\gui2\device.py", line 429, in _delete_books
File "site-packages\calibre\devices\kobo\driver.py", line 434, in delete_books
File "site-packages\calibre\devices\kobo\driver.py", line 349, in delete_via_sql
OperationalError: unable to open database file
and
calibre, version 0.8.33
ERROR: Error: Error communicating with device
(2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')
Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 81, in run
File "site-packages\calibre\gui2\device.py", line 405, in _upload_books
File "site-packages\calibre\devices\usbms\driver.py", line 252, in upload_books
File "site-packages\calibre\devices\usbms\device.py", line 1013, in _sanity_check
File "site-packages\calibre\devices\usbms\device.py", line 175, in free_space
File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space
error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')
Previously these errors occurred once only, after I had re-connected the KT seemed to work as normal and I was able to load books using Calibre, but now this occurs every time I connect the KT.
Could someone please help me, i am completely lost and unable to side-load books to my device, this is devastating
To add to that I have lost my receipt so I probably can't return it :/