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My Kobo Touch has suffered from "freeze" for some months, ever increasing frequency. It has now reached the stage where it freezes/crashes every page or two. Restarting opens at page 1 every time. Followed all Kobo instructions to reset and to restore to factory settings several times. Same fault recurs. Spoke to Kobo help line - no help at all, just repeated reset/restore instructions. Next instruction - as it is over a year old and there is no repair service, just toss it in the trash.
Kobo have just lost a customer, going to get me a decent tablet.
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