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free of charge!
I was not asked any money.
I guess they did it because they understand it is more profitable for amazon this way - i will now use my kindle and buy books and it is also for their good reputation to have a good costumer service.
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You have a KSO, called up CS and they offered to turn it into the model that normally costs $25 more, but they don't charge you? In a nutshell: I'm plagued with doubt over the veracity of your story, but... go you!