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They're still selling them, as far as I know it's only Bed, Bath & Beyond that was clearancing them out of their stores. I've seen the black model at Best Buy and both the black and white models at a Belk store in the past week, and they weren't marked down.
As far as who is supporting them, according to someone who had to make a lot of calls to get support, if it's a software issue it's Kobo. If it's a hardware issue, the manufacturer of the Literati is Merch Source. Sharper Image just puts their name & Literati on them.
Merch Source has 2 Customer Service numbers for hardware issues (I was given this number as well when I e-mailed Sharper Image about an issue with my charging cover).
800-374-2744
800-481-7938
866-204-4714 is Kobo's customer support help line for software issues.
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