Quote:
Originally Posted by NickWilliams
The point is that the stores have no control over when those items come into stock because it was launched through borders.com, and that the stores don't care about the e readers or when they come in because they don't make money off them.
I am just saying that when it comes to e readers you are probably not going to get good service from a Borders store, and until the managers can meet sales goals from e book sales, they are not going to place priority on being knowledgeable about the e readers with their staff.
Their product knowledge and your subsequent satisfaction as a customer have everything to do with borders.com when it comes to e readers.
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Then they should scrap the whole idea of "Area-e" in their stores and trying to be THE place to go for a reader.