Thread: HTC 2nd, Samsung 3rd in 2012 JD Power Smart Phone Satisfaction Survey
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Old 09-07-2012, 10:48 AM   #1
ScotiaBurrell
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HTC 2nd, Samsung 3rd in 2012 JD Power Smart Phone Satisfaction Survey
Quote:
For the eighth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction. Apple achieves a score of 849 and performs well in all factors, particularly in physical design and ease of operation. HTC (790) follows Apple in smartphone rankings.
I guess there's something to keeping that screen smaller...

I guess lots of people buying SAmsung, but they not as happy with experience as HTC owners and others are.

http://www.jdpower.com/content/press...tion-study.htm
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