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Old 07-16-2020, 10:04 AM   #16
Deskisamess
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Posts: 1,943
Karma: 24436789
Join Date: Sep 2012
Location: Ohio
Device: iPhone 7+, iPad mini, 2018 iPad Pro 12.9", KO2, Paperwhite 2019
Quote:
Originally Posted by DerbyD View Post
Deskisamess: I downloaded the 3.4 version and got this file: Update_kindle_3.4_B008.bin. Using Finder I transferred it to the Kindle. It does not show up on the Kindle. When I re-connect the Kindle to the computer, Finder show the file on the Kindle. It is not in the home page. The Update your Kindle option is greyed out.
Any suggestions??
You either have the wrong .bin file, or you placed it in the wrong location on the Kindle.

Don't put it in any of the folders, it has to be in the main Kindle directory. The file won't show in the Home screen of the Kindle.

Make sure you downloaded the correct update file for your Kindle...double check the serial number.
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