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Old 02-01-2013, 04:25 PM   #7
jackastor
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Posts: 1,847
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Join Date: Jun 2011
Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini
Quote:
Originally Posted by Terri_B View Post
Hi rdfry. I have checked and the ID is correct and also shows as authorized on my KOBO e-reader. What I couldn't understand is that I was moving 3 books over from AE to KOBO TOUCH at the same time. 2 moved over no problem but the 3rd. one got the error message. So the ID was authorized for 2 but not the 3rd. and yet all 3 books are of the same author and bought at on the KOBO site. I will get in touch with AE and see what they can do. Thanks so much.
I have had this error as well. The only workaround I had was to allow kobo to download the book using the Kobo desktop. The only thing that changed for me was a new computer. Which I think is part of the identification process not sure though.

Jack
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