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Do you have Micro SD card or a Micro SDHC card. There has been considerable discussion about whether Kobo supports only SD cards or both SD and SDHC cards. Kobo support (and Kobo documentation) says Kobo only supports SD cards, Kobo Sales says that they also support SDHC cards (I would always take the word of a support person ahead of a sales person). However, other posts have indicated that their SDHC cards work OK. In my case a Scandisk 4Gb SDHC card caused many problems whereas a 2GB SD card has caused no problems whatsoever.
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