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Old 02-12-2012, 11:02 PM   #7
spindlegirl
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Posts: 1,594
Karma: 21245891
Join Date: Apr 2011
Location: Canada
Device: Kobo Libra h20, Paperwhite 2017, Phone & Tablet w Moonreader
Quote:
Originally Posted by Elfwreck View Post
Option 1: Contest the charges with your credit card company; that's possibly faster.

Option 2: Send 'em an email saying you'll just take the second book and resell it to someone else. Since they charged you for two books, they shouldn't mind if you strip the DRM and hand one of them off, right?
Heh, yah. And i totally forgot about option 1.

However, I am hoping for a good experience and hope the staff will act accordingly. I mean, they do still want me as a customer I hope. And I flip out and rave all over the place about good experiences with a business.
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