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Old 06-07-2012, 06:36 PM   #6
Elfwreck
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Location: SF Bay Area, California, USA
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Quote:
Originally Posted by Jane Doe View Post
I turned off the protection in edit /prefs/change settingsand connected to amazon but it was still blank

Would it be because it was created on a mac
?
It's not because it was created on a mac. The PDF must have some kind of code in it, javascript or similar, that tries to connect to Amazon. This looks like a virus or other malware embedded in the PDF.

If you have Acrobat Pro you might be able to find out what's hidden in it; otherwise, I'd suggest just deleting it, and maybe avoiding future documents from that source.
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