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Originally Posted by Jane Doe
I turned off the protection in edit /prefs/change settingsand connected to amazon but it was still blank
Would it be because it was created on a mac
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It's not because it was created on a mac. The PDF must have some kind of code in it, javascript or similar, that tries to connect to Amazon. This looks like a virus or other malware embedded in the PDF.
If you have Acrobat Pro you might be able to find out what's hidden in it; otherwise, I'd suggest just deleting it, and maybe avoiding future documents from that source.