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Old 10-25-2011, 11:36 AM   #32
Somethingorother
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Somethingorother began at the beginning.
 
Posts: 4
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Join Date: Oct 2011
Device: Kindle
Hi folks,

I can't get my US-purchased Kindle 3G to access the Internet in Germany, where I live. I just posted a comment on an older thread explaining the situation.

I apologize for the double post, but I see that this thread is more appropriate. https://www.mobileread.com/forums/sho...97#post1802197

Quote:
Hi folks,

I purchased a Kindle 3G in the US in September. I live in Germany.

The Internet worked fine in the US and in Canada, but it doesn’t work in Germany or Austria (the two European countries in which I’ve tried it). The 3G symbol appears, and I can access the Kindle store, but not the Internet.

I’ve spoken with Amazon US’s customer service, and they couldn’t explain why it doesn’t work. They told me to contact amazon.de’s customer service, which informed me that only the Kindle store and Wikipedia are accessible via 3G in Germany. They also pointed me to a link from amazon.co.uk that lists the countries in which Internet surfing is possible: http://www.amazon.co.uk/gp/help/cust...wsingcountries

As you can see, most of Western Europe is not on the list.

I haven’t been able to find an equivalent page on amazon.com’s website.
So my questions....

1. Can anyone confirm whether changing the registration of a US Kindle to a country that is not on that list permit Internet use in that country?

2. I don't understand how some folks on this thread have been able to use a Kindle 3G to surf the Internet in Germany when I can't and when amazon.de says you can't. Explanations?

Thanks.

Last edited by Somethingorother; 10-25-2011 at 12:30 PM.
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