MobileRead Forums - View Single Post - Sony PRS-500 going back to the service center after upgrade

ebook_wv · 02-02-2010, 12:42 PM

As many of you have noticed, the Sony 500 has a much shorter battery life after the upgrade. I contacted the regular Sony tech support several times and did everything they suggested--soft reset, hard reset, etc. But nothing works. So I called the Laredo Service Center that did the upgrade and talked to a tech specialist. After verifying none of their solutions works, he agreed to email me a prepaid UPS label to send the reader back to the service center. I'll keep you posted.

02-02-2010, 12:42 PM	#1
ebook_wv Member Posts: 24 Karma: 188 Join Date: Feb 2010 Device: None	Sony PRS-500 going back to the service center after upgrade As many of you have noticed, the Sony 500 has a much shorter battery life after the upgrade. I contacted the regular Sony tech support several times and did everything they suggested--soft reset, hard reset, etc. But nothing works. So I called the Laredo Service Center that did the upgrade and talked to a tech specialist. After verifying none of their solutions works, he agreed to email me a prepaid UPS label to send the reader back to the service center. I'll keep you posted. Last edited by ebook_wv; 02-02-2010 at 07:27 PM.