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The only thing I can recommend is to try and go through the update process again. I don't know why, because I did not experience it myself, but sometimes the "apps" do not get loaded back after the firmware updates the OS.
Other users have mentioned that just re-flashing through the exact same update processes will correct missing or non-functional applications.
If you do go this route and use the updater on the Pandigital site, just remember to follow the steps all the way through. Sometimes it asks for a reconnect and downloads to the Novel a second time.
Good luck.
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