The manual appears to be available online
here.
There's no mention of that error in the manual, so I suggest following section 18:
Quote:
18 IF YOU NEED HELP...
The Binatone Helpline is available from 9.00 am to 5.00 pm, Mondays to Fridays, please call
0845 345 9677 for UK, 0818762092 for Eire (Local call rate)
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