Hi, I'm also new to this forum though I've been "lurking" for a while and have found the answers to many of my questions through various previous posts. Like others, I've found Fictionwise excellent (far better than Waterstones, and they actually do respond to queries, have found them extremely helpful) - and quite easily got to grips with CLIT and Calibre. I've had my Sony PRS 505 since the first day it was available in UK, and I LOVE it!