Thread: Help please, Kobo Desktop won't download book.
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Old 01-31-2012, 06:57 PM   #5
nogle
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Posts: 373
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Join Date: Aug 2011
Device: Kobo
Quote:
Originally Posted by Jaden View Post
I guess it would be best to contact Kobo Customer Care (help@kobobooks.com). Might take some time, though - I have a book that doesn't download to the Kobo Desktop and am still waiting for them to resolve the problem (contacted them 6 days ago).

In the meantime you could download the Adobe DRM version and add it to your Kobo using ADE.
Best bet is to phone. That way to can talk to someone live. They will try to download the book while you are on the phone to confirm if there is a problem with the file.
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