Thread: collections on the Reader
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Old 03-24-2009, 06:10 PM   #4
doreenjoy
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Quote:
Originally Posted by doreenjoy View Post
Am I the only one finding that the sorting feature doesn't work in version 2.5 of the Sony Library? I see books sorted one way in the PC software, but they are not sorted that way on my Reader.
Well, no help from Sony either. Just got this response:

I'm sorry for any inconvenience you're experiencing. The issue you describe requires more extensive troubleshooting and communication than can be effectively handled via e-mail. Please contact our telephone support staff who will be happy to provide further diagnosis and assistance at: (866) 962-7669 or (239) 768-7669 Intl.



Any suggestions from youse guys? I hate spending hours on the phone and ending up being told to nuke all my collections and start over. I searched for other threads on this but the one I found didn't offer a solution.
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