Thread: Troubleshooting Paper White registration issue
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Old 10-07-2012, 12:57 PM   #5
jmmcg9
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Posts: 123
Karma: 6420516
Join Date: Feb 2007
Location: Austin, TX
Device: Oasis 2, iPad Pro (12.9”), iPhone 11 Pro Max, iPad Mini 5, Forma
My PW came pre registered, but I still came to the screen that asks whether you have an existing Amazon account or want to open a new account. Given all of the screen issues being reported (mine looked great), I tried to register again and again over a three day period without success. I even "deregistered" the new PW through "Manage your Devices" and tried to register without success. I gave in and shipped it back to Amazon? I haven't heard of anyone else having this issue. I will be really upset if my replacement has screen issues...... The new one should be delivered Tuesday. Wish me luck!
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