I got that message too:
Quote:
Repair Needed
Your Kindle Needs Repair.
Please call Amazon Customer Service at
1-800-231-8851 or 1-206-266-0927
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Here is the solution:
I entered to "
Recovery Mode" by hold "HOME" button for a couple of seconds while restarting (
exactly while the screen flashes from black to white before "Amazon Kindle" logo appearance), then I got this message:
Quote:
Type ‘RESET’ to reset to factory defaults
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I typed it then the system reset has been done successfully, and I have ability to use my Kindle normally again.
For more details about recovery mode:
http://blogkindle.com/2009/03/kindle-2-recovery-mode/