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Old 02-21-2013, 12:17 PM   #19
mrbowman
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Posts: 17
Karma: 10
Join Date: Feb 2013
Location: Spain
Device: Kobo Touch
Quote:
Originally Posted by Shai-Hulud View Post
As a few of you have echoed, the real issue is not knowing whether it's software or hardware bugs. We are trying to discover this empirically and by discussing our findings which takes time and a lot of false leads and tail-chasing I'm sure.

To nail it, Kobo need to 'fess up and let us know what's going on. Then they might rebuild customer confidence and incur thanks for their candour rather than anger and resentment at being stonewalled!
that's true

As I said before, I bought an e-reader to read, not to be worried about with hardware/software problems that should be fixed when a product jump to markets. It makes me angry.

I'm frightened about receiving a second defective unit, as others has happened. I cross my fingers.

Enjoy your Kobos, meanwhile I'll go back to hardcopy, pencil to notes, and small pieces of cardboard for bookmarking.

I'll keep you informed when the new/refurbished Kobo arrives
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