MobileRead Forums - View Single Post - iRex in violation of Credit Card agreements?

Kakyou · 07-20-2006, 07:05 AM

Actually, to be precise.

This is not a legal matter (at least not yet). You can't sue because someone is late delivering an order. Not even for charging your credit card too soon.

You *could* sue if you were charged, did not recieve your product and all attempts at contact were ignored (or actually you just complain to your card company, get reimbursed and the card company sues).

Now credit card companies might have grounds for sueing if they find out thet they have been billed innapropriately, or if thier vendor agreements are being violated. And it doesn't matter what the local laws are. Visa and Mastercard are global companies. If thier agreements are being broken, they can deny service anywhere in the world. They have to provide the same service globally, and therefor require the same level of service from all of thier partners.

So this isn't a matter of law. It's a matter of treating your customers with respect. When has that ever been against the best interests of a flegling company?

07-20-2006, 07:05 AM	#7
Kakyou Member Posts: 16 Karma: 10 Join Date: Jul 2006 Device: Many	Actually, to be precise. This is not a legal matter (at least not yet). You can't sue because someone is late delivering an order. Not even for charging your credit card too soon. You could sue if you were charged, did not recieve your product and all attempts at contact were ignored (or actually you just complain to your card company, get reimbursed and the card company sues). Now credit card companies might have grounds for sueing if they find out thet they have been billed innapropriately, or if thier vendor agreements are being violated. And it doesn't matter what the local laws are. Visa and Mastercard are global companies. If thier agreements are being broken, they can deny service anywhere in the world. They have to provide the same service globally, and therefor require the same level of service from all of thier partners. So this isn't a matter of law. It's a matter of treating your customers with respect. When has that ever been against the best interests of a flegling company?