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I hit the side buttons every once in awhile but its usual just the menu button. I honestly can't recall ever using the back button though, I don't use the wifi store much so that might be why. The D-pad is great and I have no problems with it. It wouldn't bother me if the buttons were different but I think they're fine the way they are.
On a side note though, I think the back button is a little low and I hold my hand on it most of the time.
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