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Old 01-18-2018, 01:40 PM   #3
ZodWallop
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Posts: 10,994
Karma: 108312789
Join Date: Jun 2015
Location: Space City, Texas
Device: Clara HD; Nook ST w/Glowlight, (2015) Glowlight Plus, Paperwhite 3
Quote:
Originally Posted by Calenorn View Post
My question to B&N Customer Service:

I side load books and manually add them to shelves on the device. When I later side load more books, all the side loaded books are dropped from the shelves. If a shelf contained only side loaded books, then the shelf also disappears.

How can I prevent this from happening?

I'll let you know if I get a response.
If you check back later, the shelves don't reappear?

This might seem like a stupid question, but I'm asking because I noticed when I eject my GL3, it seems to rebuild the library. Maybe it's rebuilding the shelves too? (I haven't created custom shelves, so I'm just speculating here.)
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