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wes101 · 05-25-2011, 04:05 PM

How come in Canada they send us a empty box then we send it back to them and they send us a new one but everywhere else in the world they get a new Kobo sent to them. If you live in most areas of Ontario you can get it in 1 day so it would only take about a week to get a new one. But in say BC it takes 3-5 business days to get there and the same time to get back to Toronto and they same time to get back so people in bc may have to wait 8+ days to get the new Kobo and thats a MIN number since they might not be home when it comes and if it comes on a Friday they may have to wait to Monday to send it back.

I heard from another site that some people in Australia got their new kobo in 4-6 days and people in the USA in 3-5 days if they live in a border town

05-25-2011, 04:05 PM	#1
wes101 Zealot Posts: 121 Karma: 42214 Join Date: Apr 2011 Location: CANADA Device: Kobo touch	Why dont Canadians get a new kobo right away when they do a RMA How come in Canada they send us a empty box then we send it back to them and they send us a new one but everywhere else in the world they get a new Kobo sent to them. If you live in most areas of Ontario you can get it in 1 day so it would only take about a week to get a new one. But in say BC it takes 3-5 business days to get there and the same time to get back to Toronto and they same time to get back so people in bc may have to wait 8+ days to get the new Kobo and thats a MIN number since they might not be home when it comes and if it comes on a Friday they may have to wait to Monday to send it back. I heard from another site that some people in Australia got their new kobo in 4-6 days and people in the USA in 3-5 days if they live in a border town Last edited by wes101; 05-25-2011 at 04:15 PM.