Below are the instructions for hard resetting the Sony 505. Also, what are you using to charge your 505?
Quote:
Hard Reset (PRS-505)
WARNING: A HARD RESET WILL ERASE ALL CONTENT ON THE READER.
1. Ensure the Reader is powered off by checking that the indicator next to the power button is not illuminated.
2. On the back of the Reader, using a pin or paper clip, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Starting up... , simultaneously press and hold down the Mark button and the VOL + button until the Reset All screen is displayed.
NOTE: If Starting up... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.
5. Press the 5 button to reset the Reader.
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