Quote:
Originally Posted by tompe
There was a fax number also...
But the web page does not indicate that they are selling to end users so why do you expect end user service?
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Tompe,
I *bought* the unit when we were still considering expanding NAEB's product line. And that meant *buying* the sample *FROM* Netronix. Now perhaps in Europe it is considered responsible business management to sell a unit and expect no one to ask for service support if the unit breaks under *NORMAL* use, but not in the US.
And I must say that I am now glad I never decided to become a reseller of Netronix ebook readers. I'd have loathed being stuck providing support for a product with no back-end support/service from my supplier.
Derek